ClickUp vs Trello – Which is the Best Tool For Your Business

Mar 18, 2024 | Latest, Marketing Tips, Marketing Tools

ClickUp Vs Trello – Which is the Best Tool For Your Business

Running a business means keeping track of a lot of moving parts! Whether you’ve just started a business or have been in business for years, trying to stay on top of your never-ending to-do lists can feel overwhelming. The solution – use a project management tool like ClickUp or Trello. Both are amazing in their own right. Let’s explore ClickUp vs Trello and see which one might work best for your business.

Both ClickUp and Trello help you to organise your workflow and projects in different ways.  ClickUp offers a more comprehensive approach to project management with multiple views and features, whereas Trello focuses on simplicity and visual task management.

So which one should you choose? Let’s dig deeper into their features and see which project manager tool will best suit your business needs.

What is ClickUp?

ClickUp is a project management platform that offers a wide range of features for organising tasks, projects, documents, goals, and teams.

With ClickUp, you can create tasks, set priorities, track progress, collaborate with team members, and manage workflows.

One thing that makes ClickUp stand out is its customisable views such as lists, boards, calendars, or timelines. This makes it easy to manage projects in the way that suits you best.

It also integrates with various third-party applications such as Hubspot, Google Calendar, Google Drive, Zoom and many more.

Overall, ClickUp aims to streamline project management and help teams work together by having all the tasks, information, and tools you need for a project in one centralised platform.

However, it does have a steep learning curve given the features it provides. but is well worth it. We’ve written an in-depth blog post discussing ClickUp and all its features for task and project management. Click here to read more.

ClickUp vs Trello

ClickUp Core Features

Customisable Workspaces

ClickUp lets you set up workspaces that are customised to your needs. For example, you can create workspaces for your different projects or teams. You can add custom fields, statuses, and specific settings for each workspace. If your project has certain phases or needs to be managed in a specific way, ClickUp makes it easy. 

Multiple Views

ClickUp has a diverse range of custom views such as List, Board, Calendar, and Timeline views. 

List View: This is typically a default view within ClickUp, and lets you organise tasks by category, priority, status, and more! Think of this as your digital to-do list.

Board View: Board View is a kanban style view that allows you to see your task cards in a board format from left to right.

Calendar View: This allows you to see all of your tasks in calendar style with due dates.

Timeline View: In this view, you can see a timeline of anyone’s given tasks throughout the week or month, which makes it easy to know who’s working on what – and when.

Whether you like working with lists, boards, calendars, or timelines, ClickUp has a tailored view to match your working style. This gives you a breadth of options to set up tasks and projects in a way that makes sense to you.

ClickUp vs Trello

Customisable Task Statuses

ClickUp allows you to create custom task statuses tailored to your workflows and processes.  For example, you can create statuses like “To Do,” “In Progress,” “For Approval,” and “Completed”.

Having these customised statuses makes it easier to see what stage tasks are in, whether projects are on track, and what still needs to get done. 

Task Dependencies

ClickUp’s task dependency feature helps users link tasks together. This ensures that tasks are done in the right order, keeping the project running smoothly and efficiently. By setting task dependencies, you can decide which tasks need to be finished before others can start. 


ClickUp automations allows you to automate repetitive tasks and make workflow processes more efficient, saving you time and boosting productivity.

From basic automations to more advanced automations, you can set up triggers, conditions, and actions to automatically handle tasks or start workflows based on specific criteria you’ve set up. 

Whether it’s assigning tasks, updating statuses, sending notifications, or transferring data between different tools, automation helps you cut down on manual work, minimise mistakes, and maintain consistency across projects.

By using automation, you can concentrate on important tasks while ClickUp takes care of routine jobs.

Time Tracking

ClickUp allows you to track how much time is spent on tasks and projects. This helps in a lot of ways. You can use it to bill clients for your time and track how long different tasks take.

This lets you plan better in the future. ClickUp’s time tracking gives you visibility helping you to work as efficiently as possible. 

Collaboration Tools

ClickUp provides extensive collaboration tools to help team members work together and communicate better. For instance, team members can leave comments, feedback and suggestions on tasks. People can even edit documents at the same time to work on them together. 

ClickUp vs Trello

What is Trello

Trello is a popular project management tool known for its intuitive and visual approach to task management.

It works on the Kanban methodology, which lets you create “boards” for each project you are working on, like putting tasks on a whiteboard.

Each board represents a project or workflow, and within each board, you can create lists to categorise tasks or stages of the project.

Cards, which represent individual tasks or items, can be moved between lists to reflect progress or changes in status.

Overall, Trello is valued for its user-friendly interface, visual organisation, and adaptability to different workflows and project management styles.

It provides a straightforward yet powerful solution for individuals and teams looking to manage their tasks and projects effectively.

Read our in-depth blog on Trello’s features here.

ClickUp vs Trello

Trello Key Features

Boards, Lists & Cards

Boards, lists, and cards form the backbone of Trello’s organisational structure. Boards serve as the central hub for projects, while lists segment tasks into different stages or categories. Within lists, cards represent individual tasks or items to be completed. 

To make this structure work efficiently, start by creating a board for your project, then populate it with lists that represent different stages of your workflow.

Within each list, create cards for specific tasks, providing details, due dates, and any necessary attachments or comments. 

You can drag and drop cards between lists as different stages of your project are complete or need to be done.

Using Trello boards, lists and cards in this way gives you a neat and visual way to track everything in your project from start to finish.

Labels and Tags

Trello allows you to put labels and tags on your task cards. You can customise these labels with your own names, allowing you to add context to the task.

For example, you might have an “Urgent” label to mark tasks you need to get done soon. Or you could make an “Approved” tag to mark all tasks that have been approved and are ready for the next step.

This helps to quickly identify and organise tasks based on their importance, category, or other relevant criteria. 


Checklists are a great way to break big projects down into smaller, more manageable pieces. They help you keep things organised and ensure nothing falls through the cracks. 

To use checklists click “add a checklist” on any card. Then you can create a list of all the subtasks that need to get done to finish the bigger task on that card. 

As you work through the list and complete each task, you can then check those tasks off. This makes it easy to see what’s already done and what still needs to be done. You’ll have a nice visual record of your progress creating a simple way to track your projects.

ClickUp vs Trello

Attachments and Comments

Attachments and comments enable collaboration and provide additional context within Trello cards. Team members can attach files, images, links, or comments to share relevant information, ask questions, or provide updates.

Due Dates and Reminders

The “due dates and reminders” functionality helps people stay on top of their tasks and meet deadlines. To use this feature, set due dates for cards based on task urgency or project timelines.

Trello will then send reminders to ensure tasks are completed on time, helping to manage workload and prevent missed deadlines. 

Power Ups and Integrations

Trello power-ups and integrations make Trello even more useful. It lets you connect Trello with other tools and apps like Slack, Miro, and Microsoft Teams.

You can also integrate a calendar view into your workspace with these tools. To use Power-Ups and integrations, choose from the options within the Trello menu.

ClickUp vs Trello

ClickUp vs Trello: The Comparison

User Interface & Ease of Use

Both ClickUp and Trello have distinct strengths when it comes to user interface. Trello’s user interface is known for its simplicity, making it exceptionally user-friendly and intuitive, even for individuals who may struggle with technology or adapting to new systems.

Its basic layout provides a straightforward user experience, positioning Trello as an excellent choice for beginners and those seeking a straightforward project management tool.

ClickUp vs Trello

In contrast, ClickUp offers extensive customisation options, which may initially appear overwhelming for some users.

However, once users overcome the initial learning curve, ClickUp’s flexibility is a significant advantage. It allows users to tailor the interface and workflows to their specific needs and preferences, providing a high level of customisation.

Ultimately, the choice between ClickUp and Trello in terms of user interface depends on the specific preferences and requirements of the users and the team.

While Trello excels in simplicity and ease of use, whilst ClickUp stands out for its advanced customisation capabilities, offering a more tailored approach to interface design and workflow management.


When comparing the features of ClickUp and Trello, both offer distinct features to cater for your project goals.

ClickUp is renowned for its comprehensive features offering detailed task customisation, built-in time tracking, and the capability to view projects in multiple formats, such as lists, boards, calendars, and even Gantt charts. 

This makes ClickUp an exceptionally versatile tool, suitable for complex project management needs that require more control and detailed planning. Not only is ClickUp suitable for larger teams, but it also works for solopreneurs as well.

ClickUp vs Trello

Trello, on the other hand, shines in its simplicity and user-friendly interface. Its use of Kanban boards is highly visual and straightforward, making it ideal for smaller teams and individuals who prefer an easy-to-use tool that can be set up and learned quickly.

Trello’s simplicity does not mean it lacks power; its strength lies in its flexibility and the vast library of integrations and power-ups, allowing users to customise their boards to a substantial extent.

Both platforms are excellent in their own right. ClickUp is better for those needing comprehensive project management features and detailed control over their projects.

Trello is more suitable for users looking for a simple, intuitive tool that can be easily adapted to various needs through customisation and integrations. Choosing between them ultimately depends on your specific needs and preferences.

Customer Service

ClickUp offers an extensive knowledge base, video tutorials, and a community forum where users can share tips and solutions. Additionally, it provides direct support through chat and email, catering to users needing immediate assistance.

The platform’s commitment to continuous improvement is evident in its responsiveness to user feedback and its frequent updates and new features.

Trello, on the other hand, maintains a simpler, yet effective support framework. It provides users access to a comprehensive help centre, community forums, and direct email support.

While Trello’s approach to customer service is more streamlined, it reflects the platform’s overall ethos of simplicity and user-friendliness.

The focus here is on quickly resolving issues and enabling users to make the most out of the platform without overwhelming them with options.

In comparing the two, ClickUp stands out for businesses and users who demand a high level of support and interaction, due to its more layered and responsive customer service model.

For users and teams looking for straightforward support that aligns with a simpler project management tool, Trello’s approach aligns perfectly with its easy-to-use platform.

The distinction ultimately depends on the complexity of the user’s needs and their preference for interaction with the support teams.

ClickUp vs Trello

Customisation Options

For customisation options, ClickUp is the clear winner between the two. With its capability to extensively personalise the project management experience, ClickUp allows for the creation of custom statuses, workflows, and views.

This makes it easy to adjust every aspect of the project management experience to fit the unique needs of a team or project. 

While Trello offers some level of customisation through the use of labels, checklists, and card attachments, it does not match the depth and flexibility provided by ClickUp.

For individuals and teams seeking a highly tailored project management tool that can adapt to complex and specific workflow needs, ClickUp stands out as the superior option.

ClickUp vs Trello


    When comparing integrations between Trello and ClickUp, both platforms offer seamless connectivity with popular third-party tools.

    ClickUp provides native integrations with Slack, Google Drive, and GitHub, in addition to offering an API for building custom integrations.

    This means you can easily connect ClickUp to these tools and even create custom integrations tailored to your specific needs.

    On the other hand, Trello offers integrations through its Power-Up feature, enabling connections to third-party apps and services such as Google Drive, Dropbox, Slack, and messaging apps like WhatsApp.

    While Trello’s integrations are extensive, they are facilitated through the Power-Up feature, which may require additional setup compared to ClickUp’s native integrations.

    In terms of which platform is better for integrations, ClickUp’s native integrations and the ability to create custom integrations through its API provide a robust and flexible integration framework.

    This can allow for more seamless and tailored connections between ClickUp and external tools, potentially offering greater customisation and efficiency in workflow automation.

    ClickUp vs Trello

    However, the choice between Trello and ClickUp ultimately depends on the specific needs of your workflow, the extent of integration required, and the ease of use for your team.

    Both platforms offer strong integration capabilities, but ClickUp’s native integrations and custom integration options may provide a more versatile solution for complex integration needs.

    Pricing Plans

      ClickUp and Trello both offer free trials with basic features that help you get started with organising your tasks and entire team.

      The free plans give you the ability to take the platform for a test drive and determine which one will work best for you and your business. Something that we love to do before we invest in any tool.

      ClickUp and Trello each provide scalable paid options designed to cater to different sizes and needs of teams.

      ClickUp distinguishes itself with a tiered pricing model, allowing users to select features and access levels with precision, matching their project or team requirements seamlessly. 

      ClickUp vs Trello

      On the other hand, Trello offers a simpler approach with its Business Plan and Enterprise Plan.

      The Business Plan is tailored for small to medium-sized teams looking for more advanced project management tools like automation and organisation, whereas the Enterprise Plan is created for larger teams in need of extensive control and support functionalities.

      The free versions of both platforms are robust, making them excellent starting points for those new to online project management.

      ClickUp vs Trello

      Ultimately, the decision between ClickUp and Trello will depend on the specific functionalities needed and the size of your team.

      ClickUp provides more customisable options in its paid plans, whereas Trello delivers straightforward, tiered choices.

      Which is the Best Project Management Tool for Your Business?

      ClickUp and Trello are both amazing options for managing projects and tasks.

      Use ClickUp when you need robust task management with different features like custom fields, reminders, dependencies, and time tracking.

      On the other hand, Trello is a great option if you have small teams or someone who wants a simple, visually focused system for basic tasks and project coordination.  

      ClickUp offers more flexibility and customisation options in its paid plans compared to Trello’s tiered choices. With ClickUp, you can create custom fields for your tasks, set reminders for important deadlines, and track time spent on specific tasks or projects.

      This is especially useful for larger teams with complex projects that require detailed task management.

      Trello, on the other hand, offers a simple yet effective visual system with its boards and cards. It’s perfect for smaller teams or individuals who prefer a more streamlined approach to project management. The tiered pricing structure of Trello also makes it an affordable option for businesses of all sizes.

      Ultimately, the choice between ClickUp and Trello boils down to your business requirements and budget constraints. Take advantage of the free plans for both platforms to get a feel for their features and interface. This will help you make an informed decision on which tool better suits your needs and workflow.

      ClickUp vs Trello

      Next Steps

      ClickUp and Trello stand out as our favourite project management tools, we love and use them both.

      To determine the best fit for your needs, explore their free plans to discover which tool is right for you. Click here to sign up for a free plan with ClickUp. Click here to sign up for a free plan with Trello.

      Need help setting up your project management tool or managing the day-to-day operations of your business? Reach out to us today to access our online business management services to help you stay on top of your business and projects.

      Click here to book your free discovery call.

      Disclosure: Some of the links in this post are ‘affiliate links.’ This means if you click on the link and purchase the item, we will receive an affiliate commission.


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